Terms of Service

Welcome to www.giftophia.com. By accessing and using this website and its related services, you agree to comply with and be bound by the following Terms of Service (“Terms”), along with our Privacy Policy. These Terms may be updated from time to time, and it is your responsibility to review them regularly for any changes.
We reserve the right to modify or discontinue any part of the services on this website without prior notice. We are not liable if the website is unavailable at any time, whether temporarily or permanently. Access to certain areas of the site may be restricted
occasionally or permanently at our discretion.

1. COMPANY INFORMATION

The domain www.giftophia.com is owned and operated by Giftophia, a company registered under the laws of India, with its registered office located at Krishan Kripa 3, Subhash Nagar, Jaipur, Rajasthan. ("Company").

2. OUR SERVICES

Giftophia is an online platform offering personalized and curated gifts, including wallets, diaries, hampers, passport covers, luggage tags, and other customizable products. By placing an order on our website, you agree to pay for the product(s), after which we will process and ship your order accordingly.

3. THIRD-PARTY LINKS & CONTENT

Our website may contain links to third-party websites for sharing or informational purposes (e.g., Facebook, Instagram, payment
gateways). These are provided solely for your convenience. We do not endorse and are not responsible for the content, privacy
policies, or practices of any third-party websites or services.
We assume no liability for any user-generated content posted by users on third-party platforms, even if such content references
Giftophia.

4. PRODUCT REPRESENTATION

Product images displayed on the website are for illustrative purposes. While we strive for accuracy in showcasing color, design, and features, the actual product may slightly vary depending on your device’s screen resolution and settings.
We make every effort to ensure that all descriptions, pricing, and availability details are accurate and up-to-date. However, we
reserve the right to correct any errors or omissions at any time.

5. PRICING & AVAILABILITY

Prices listed on our website are subject to change without notice. In the event of a pricing error for an item you have ordered, we will notify you as soon as possible. If we are unable to contact you, your order may be canceled, and any amount paid will be refunded.
Please note: Pricing on the website is applicable only for online purchases and may differ from pricing available via other channels
or promotions.

6. PAYMENT

All orders require a successful payment authorization before processing. We accept secure payments through trusted third-party gateways. Your order will be confirmed once payment has been completed and verified

7. SHIPPING & DELIVERY

At checkout, you will be able to select from available shipping options based on your location. An estimated delivery timeframe will be provided in your order confirmation. Most orders are delivered within 3 to 5 business days, depending on your location and selected shipping method. Please note that delivery timelines may vary due to external factors. While we strive to deliver on time, we do not take responsibility for delays beyond our control.

8. RETURNS & REFUNDS

Due to the personalized nature of our products, orders once placed cannot be returned or exchanged unless the item is defective or damaged upon arrival. For any issues, please contact us at support@giftophia.com with photos and details within 48 hours of delivery.
Refunds, if applicable, are processed within 7 to 10 working days after the return is approved.

9. INTELLECTUAL PROPERTY

All content, designs, logos, and intellectual property associated with Giftophia and its products remain the sole property of the Company. Unauthorized use or reproduction of any content is strictly prohibited.

10. GOVERNING LAW

These Terms are governed by and interpreted by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the
courts located in Jaipur, India.

11. INDEMNITY

You agree to indemnify and hold harmless Giftophia, its directors, employees, partners, agents, and affiliates from any claims,
liabilities, losses, or expenses arising out of your use of the website or any violation of these Terms.

12. TERMINATION

We reserve the right to suspend or terminate your access to the website if we find that you have violated these Terms or any other
applicable policies. Any pending orders or dues must be settled even after such termination.

13. CONTACT INFORMATION

For any queries related to these Terms of Service or anything else related to Giftophia, feel free to contact us at: 📧 support@giftophia.com